
Chanel Us
Sign up for Chanel's customer newsletter to get new discount offers on bags and purses, special deals on makeup accessories, and exclusive discounts on skincare products. You can sign up for the newsletter by going to Chanel.com, scrolling down to the bottom of the page, and looking for the "Newsletter" bar on the right side of the menu.
Book a free appointment with a Chanel advisor to get personal style advice and learn about the latest collections. You can book your complimentary appointment by clicking the "Book an Appointment" link at the bottom of Chanel's website.
Use the free "Care & Services" guide on Chanel.com to cut down on replacement costs for any items that you purchase. This complimentary guide helps you preserve your products, and it also features plenty of handy tips to help you save on maintenance expenses for jackets, fine jewelry, timepieces, leather goods, shoes, and glasses.
Follow Chanel's Instagram page for the chance to save on watches, necklaces, and fragrances.
Chanel offers free FedEx standard shipping with every order. If you place your order before 3 p.m. EST, then your items will be sent on the same day. In addition, Chanel sometimes releases coupon codes for free overnight shipping.
Chanel has a 14-day return policy for most online orders. The return policy covers handbags, jewelry, eyewear, and most clothing. With that said, Chanel will only take back products that have not had their seal broken. You must fill out a return form before putting your items back in the mail. Customer service will work with you to make sure that your refund is processed as fast as possible. Every online order from Chanel comes with a prepaid FedEx shipping label, so you don't need to worry about return shipping. After you have contacted customer service, talked to them about why you would like a refund, and filled out the return form, then the only thing you need to do is drop your items off at the post office with the return label attached to your package.
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